information

Why hire a Technical Writer?

/ Stefan Nicholson

Technical Writing Means Business Continuity and Documenting your Processes via QA and Standards:

It is an important part of documenting your company procedures, work instructions and training manuals.

When senior personnel leave a company, the information that leaves with them is a serious loss to the business. Shift work is often physically differently on each shift (same jobs) due to poor training or instructions passed down from changing staff members – often with errors and dangerous short cuts.

Best Practice work instructions and procedures combined with effective training will ensure that your workforce is following safe work practices and maintaining quality of product and services by doing the job safely and correctly. The standards set by the company and regulatory authorities will be part of that documentation system.

When people go to work each day, they expect to go home without injury. Companies expect their efficient and safe work environments to produce quality outcomes with a documented audit trail for monitoring the process mechanisms.

Technical Writers should be professionally trained and have wide ‘hands-on’ work experience to help management to maintain their client’s QA and EOH&S systems, providing solutions to meet their documentation requirements. Safety qualifications are a bonus.

Technical Writers communicate in a concise and effective manner, using diagrams, photos, spreadsheets, data-bases and illustrations to support the text. Multi-Media can be effective in providing on-line and easily accessible training courses that are available 24/7.

A Technical Writer uses research methods, interview techniques and reference document analyses (PFDs and P&IDs) to support site visits and existing documentation to develop new “best practice” documentation to suit the target audience. In fact, some manuals are developed and finalised only from engineering and design documents – even before the equipment, plant or business system has been physically built.

Technical Writing fees can be casual, part-time, full-time, contract (hourly, daily, weekly) and fixed-fee arrangements to suit your budget and deadlines.

Please let me know if you have any questions about your own documentation projects – no job is too big or too small. Using professional technical writers could even save a life.

email: stefannicholson@bigpond.com    phone: 0417181077

Mind of a Spy

/ Stefan Nicholson

Excerpts from my Ruby Spy Novels

It all seems much easier now, to accept that soldiers always have to follow orders, regardless of what they think about them, or who gives them . . . or the consequences of their actions, or the long-term effect on their minds.

Spying is a different ‘game’. It is meant to stop wars and terrorism from happening in the first place . . . especially when diplomacy is in such disarray and lunatics are elected by the naive and apathetic populace. People get who they vote for – but then democracy is only useful for a small population, before imbalance and corruption sets in.

Spies gain information that can be used to counteract and destroy any thoughts of aggression from the perceived enemy, or to eliminate any threat that is likely to prevent a problem from occurring in the first place.

Spying is a game of fake news, propaganda and delusion. No one knows the truth anymore.

There is no “truth”- just the game that a few faceless people play, for their own inadequacies, using gullible and misguided people as their disposable pawns.

The common enemy now hails from those with power and greed, with some people assuming that they have a right to be treated better than others. So, they engage in skimming, side-swapping, terrorism and corruption, media manipulation, destruction . . . and killing.

After note: If we apply Ruby’s thoughts to Ukraine as an example. We know the top players from their latest “game” and what they do. The rest of the world suffers at the hands of just a few people . . . as they always have done.

Ruby Trilogy:

  • Spy Within a Ruby
  • Diamond for a Ruby
  • Ruby’s Covert Mission

All available on Amazon as a book or as a Kindle e-Book.