Technical Writing Means Business Continuity and Documenting your Processes via QA and Standards:
It is an important part of documenting your company procedures, work instructions and training manuals.
When senior personnel leave a company, the information that leaves with them is a serious loss to the business. Shift work is often physically differently on each shift (same jobs) due to poor training or instructions passed down from changing staff members – often with errors and dangerous short cuts.
Best Practice work instructions and procedures combined with effective training will ensure that your workforce is following safe work practices and maintaining quality of product and services by doing the job safely and correctly. The standards set by the company and regulatory authorities will be part of that documentation system.
When people go to work each day, they expect to go home without injury. Companies expect their efficient and safe work environments to produce quality outcomes with a documented audit trail for monitoring the process mechanisms.
Technical Writers should be professionally trained and have wide ‘hands-on’ work experience to help management to maintain their client’s QA and EOH&S systems, providing solutions to meet their documentation requirements. Safety qualifications are a bonus.
Technical Writers communicate in a concise and effective manner, using diagrams, photos, spreadsheets, data-bases and illustrations to support the text. Multi-Media can be effective in providing on-line and easily accessible training courses that are available 24/7.
A Technical Writer uses research methods, interview techniques and reference document analyses (PFDs and P&IDs) to support site visits and existing documentation to develop new “best practice” documentation to suit the target audience. In fact, some manuals are developed and finalised only from engineering and design documents – even before the equipment, plant or business system has been physically built.
Technical Writing fees can be casual, part-time, full-time, contract (hourly, daily, weekly) and fixed-fee arrangements to suit your budget and deadlines.
Please let me know if you have any questions about your own documentation projects – no job is too big or too small. Using professional technical writers could even save a life.
It all seems much easier now, to accept that soldiers always have to follow orders, regardless of what they think about them, or who gives them . . . or the consequences of their actions, or the long-term effect on their minds.
Spying is a different ‘game’. It is meant to stop wars and terrorism from happening in the first place . . . especially when diplomacy is in such disarray and lunatics are elected by the naive and apathetic populace. People get who they vote for – but then democracy is only useful for a small population, before imbalance and corruption sets in.
Spies gain information that can be used to counteract and destroy any thoughts of aggression from the perceived enemy, or to eliminate any threat that is likely to prevent a problem from occurring in the first place.
Spying is a game of fake news, propaganda and delusion. No one knows the truth anymore.
There is no “truth”- just the game that a few faceless people play, for their own inadequacies, using gullible and misguided people as their disposable pawns.
The common enemy now hails from those with power and greed, with some people assuming that they have a right to be treated better than others. So, they engage in skimming, side-swapping, terrorism and corruption, media manipulation, destruction . . . and killing.
After note: If we apply Ruby’s thoughts to Ukraine as an example. We know the top players from their latest “game” and what they do. The rest of the world suffers at the hands of just a few people . . . as they always have done.
Ruby Trilogy:
Spy Within a Ruby
Diamond for a Ruby
Ruby’s Covert Mission
All available on Amazon as a book or as a Kindle e-Book.
Identity is the individuality of a person – their self, and their uniqueness. Their uniqueness is displayed to the external world through personality, character, and specifications as if choosing from a list of attributes.
A photograph identifies a person based on physical attributes. We can also identify people by the sound of their voices, by tell-tale gestures and mannerisms, and sometimes by how others describe them.
A writer may be identified by their style of writing, and what they write about.
Identification seems to work the other way around. We ask what sort of person would have certain attributes. We erroneously assume that all people with those attributes, act and think the same. Identification is the cataloguing of attributes, to act as a filter for our human necessity for labeling. We seem to label everything, in a desire to understand the whole, while ignoring the individual. We determine what sort of writer would write about certain topics – by apparent attributes but not by knowing their real persona.
As an example of identification: When I was driving a maxi-taxi, people often slotted me into that one role. When I was in recruitment, job applicants with multiple skills would be labelled and filed away with one job specification, instead of the multiple skills and previous varied jobs and study.
So, what is more important – and for whom?
For a non-fiction writer: Identification is equally as important as the identity of the author. Do they qualify for expertise in research and analysing scenarios of events that happened? Do they have inside information as to what it is like to belong and have identification for belief? Have they presented the “facts” without bias or imagination?
In writing fiction: Well, anything is possible, and even wrong facts may actually be a twist on the real thing. Imagining what the writer is like in person is sometimes impossible. This is the nature of creative writing. Imagination is the key ingredient for creating a tantalising plot.
Personally, as a writer, I would just like to be identified as having the right skills for the work I do. My identity is my persona – my identification merely a catalogue of my belongings and the labels that people assume to fit, based on my attributes.
Also, we do not often wonder about the writer’s life when reading their book. When we read, we become the writer, within our imagination and feelings, with all our positive and negative interpretations of the original writer’s work and its many possible meanings.
Two opposite sayings indicate how identification can be misleading and coerced by myth:
“Don’t judge a book by its cover”; and
“Birds of a feather flock together”.
To finish, with another saying:
“To really understand someone, just walk a mile in their shoes”.
(James is playing “Clair de Lune” on piano which has a bust of Debussy on top – His cat is sitting next to the bust)
Eric who is not very sharp, enters the room and looks unaware of his environment and has a blank look.
Eric
Wow man . . . who wrote that cool music? . . . It’s all floaty and surreal man.
James
(Points to the composer’s bust on piano, next to the cat)
Debussy. Yeah it sounds like some random falling of leaves on a winter’s night.
Eric
(looking at the cat which stretches out its paws)
Are you messing with me man. Is that the dude?
James
No kidding man . . . Claude Debussy. A French composer, who wrote it one night while looking at the moon.
Eric
(looking at the cat and talking slowly)
Well done Claude, that is a very nice piece of music . . . if you understand English man.
James
Good grief Eric . . . I was pointing at the composer’s bust.
Eric
Wow, sorry man for missing the clue. So sorry Claudette, for making a huge mistake with the boobs and all.
(James crashes his head into the keyboard and bangs his hands up and down on the keys)
Eric
Wow man . . . is that another one of the pussy’s compositions?
James
Are you planning to have children in the future Eric . . . because they would probably smother you while you were sleeping, around the age of three when they would surely realise that cats DO NOT compose music!
Eric
But what about . . . ?
James
Don’t you ever mention “Cats” the musical in front of my cat . . . you may give it grandiose ideas.
The typical structure for summarising a screenplay in three acts, would be:
ACT ONE:
Show that the main character has a serious flaw (but not detailed)
Show the evidence of the flaw by its effects on others
Introduce the Key Flaw (shown to us by dialogue from someone close)
Allow the audience to perceive some depth to the main character and wonder how far down will the character sink – while having some good point
Introduce a Crisis Point – which needs to be solved before moving on
Escalate rapidly into a Climax – exposing raw emotion and inner self
ACT TWO:
Change the location or circumstances of their environment – hint at changes
Gradually awaken the main character to think about their problems
Make the central character aware of their serious flaw (needs, desires, hurdle to overcome)
Introduce sub-plot relationships (love works well with audiences)
Midpoint – main character is now fully aware of Key Flaw- not in denial to self – but inability to rise above (“I can’t, and I won’t” inner expression and conflict)
Make the central character face up to the Key Flaw – possibly as an internal challenge
Produce the Catalyst for changing their behaviour – can become proficient in another task – healing of one element by another unrelated event
More work on sub-plot relationships – involving the effect of new behaviour on others
All indications of change and turmoil and choices – leading to a Dilemma – What to do? Making the right choice at the expense of other things (needs, desires, love interests, problem solving etc.)
Crisis Point occurs when some factor pushes the main character too far – enabling a change in thinking to be made – and a new chance of success
Climax point for Act Two (hard to write) – major event releases emotions in other areas – major point is good, but often negative smaller issues suffer – especially relationships
ACT THREE:
Give the main character a chance to beat their Key Flaw and associated effects and character traits
Catalyst for change in obtaining an expression for breaking their Key Flaw
Show main character has resourcefulness – as all heroes exhibit this
Establish a proving ground where main character is Confronted by their fears and goes beyond the call of duty to beat their Key Flaw attributes
Throw in a final Crisis Point, where it looks as though the main character will eventually lose out, after all they have been through – generally because they are up against an insurmountable choice or have too much to lose on behalf of others
Resolution is the end result of overcoming the Key Flaw, and the problems encountered, that were the reason why the problems could not be faced.
Send the audience home with a tear in their eye, a sense of having lived the tale themselves, having experienced all the roller-coaster emotional tugs and pushes – and left with a thought that will stay with them for the rest of their lives.
Well . . . here is a story line that has me thinking . . . but obviously not too deeply.
Hmmmmm, Canterbury Tales meets 60 Minutes. What if people cared enough about fixing things? What if we could actually get along with each other and just trade our goods for mutual benefit?
How would I start? How would it end – before the over-prescribed medications kick in?
Why am I asking you?
It was a dark and stormy night alright – the power grid was down again and the writer’s tummy was rumbling for lack of food. Woolies and Coles had sold out, to Amazon.
“The Economy doesn’t bloody work!!” shouted the inebriated economist who could not pay for the next round of drinks, or get up from the floor.
“Sit ordinary people down with a beer and a few slices of pizza and they will tell you how to fix the economy, the health system and the education system, where kids can’t read and write after 10 years in ‘school’. Academics, politicians and business executives who are in economics should be exported as burly for fishing,” replied the once-rich cray fisherman, now selling seagull poo to the social elite as ‘White Gold’.
“Many of our problems can be fixed quickly, efficiently and without bias. We need to stimulate the economy by getting manufacturing going locally, instead of importing goods. A business that buys goods, orders them on demand from overseas, and sells them at a higher price as sole agent is a sham, if those goods can be made here,” added the tradie, wearing his hi-vis shirt, to prove he has a job.
“We give away our land, water, minerals and profitable businesses for a song and then work for foreign companies. Those in the know sell their assets and shares, just before they drop in value, readying themselves to buy again, at the bottom of the abyss. Insider trading is rife,” screamed the passing ten year-old girl in tears, making her way to the scrolling, red-lined computer display.
Dan, the independent member for Stupor was becoming fidgety, and started to rave on as usual about all the things that he could change, if only someone would let him into a major political party.
“The multinationals take our natural resources and pay little or no tax. The media giants try to dumb us down, uninformed with biased news, and bombard us with their advertising and fake business articles. The inequity between government and private schools is another rort. Health, education and policing, should be uniform across all of Australia. We are over-governed by states and councils, overwhelmed by their administrative avalanche of paperwork and red-tape. Make television programs for normal, sane people (not cheap rubbish to meet the 10% local content rule). Stop splintering up major mental and social problems into narrow help-groups, creating more administration and less ‘clout’ for lobbying our politicians to act. With mental problems on the rise, it seems incredibly uncaring to keep closing down formal government assisted services.”
All the people at the bar looked around at once. Dan’s trousers had fallen down as a metaphor for the economy. It was deathly silent (trousers can’t talk without A.I.). There was no one left to say anything . . . . .
The observing writer took his cue to end the rambling story. It had run its course and had died.
“And so, we all lived happily ever after . . . abandoning all hope for the future. We then decided to seek out a meeting place where we could think quietly,” he raced off confidently.
Thank God there were churches for sale, and the flock had gone to greener pastures. Dan now wants to be an angel. I bet there’s money in that caper. Bloody economy!
After-thought . . . If even one political party had policies for addressing all the problems of today, we may have a chance to get people interested in helping to solve them. But we don’t. They are only self-serving to their own interests . . . and to ensure they get re-elected every 3 years. We don’t have a 5 year plan, never mind a 10 year plan. Your children will grow up with today’s values. They can’t survive with that!!
I wrote most of this when I was working in a boutique Recruitment Agency in Perth (Premium Personnel with Mary McArdle). I regard working with Mary and her company one of life’s highlights, for their caring and nurturing approach to Personnel Management and people.
People need work to acquire some purpose in life. For some people, work that they enjoy is no longer just work. That is why it is important to try and find work that is enjoyable and stimulating.
Once your mind is set on what you want to do in life:
Relax
Listen to music
Share a joke or just get together to have a coffee . . . or a beer/wine
Eat something fresh(keep the dog and cat safe from harms way)
Make a list – even a shopping list (then you can cross it all out, even if you don’t do things)
Buy an over-sized pullover and pretend you have lost 20kg
Ignore my frivolities during this post (I am a writer . . . that’s always my excuse)
All I ask is for your time – about 15 minutes to really think about our natural environment – unless you decide that your interest lies elsewhere. Time is precious . . . and so is all life on Earth.
The climate is always changing. How do we know? What have we learnt? We all bear witness to “the four seasons” varying in severity, depending on where you live and how you, your city and farming community have treated the environment. Nature is neither forgiving or forgetful. Just ask the Mesopotamians, Aztecs, Incas, Babylonians and now modern industrial humans – all have followed the same path to reducing their environment to dust by overpopulation, deforestation, wars and greed. Human civilisation leaves a familiar destructive footprint. We always seem to be at war with someone else – plotting and pushing by stealth at first, before taking what is not ours when a weakness is created in an opponent’s society.
Modern city landscapes resembling termite mounds, darken busy congested streets below, whilst suburban roofs treat the clouds with a reflective dose of radiation, effectively curing the sky of its moisture-laden white patches.
Farmers and loggers cut down our trees, replacing the land with ‘farming land’ and new commercial forest growth of a different species. The environment is changed rapidly, forcefully and greedily for short-term gain.
What are some of the immediate changes?
The water table rises, often bringing up salt which kills all useful vegetation
Animals and plants no longer have shade from the trees
Local habitats for animals and plants are destroyed
More of the sun’s radiation is reflected from our cities and barren lands, then trapped in our ‘greenhouse’
Evaporation increases – due to higher air temperatures
Farm animals belch out carbon dioxide and methane
Industrial sites poison the air, waterways and the land around them
Failed land becomes dust bowls – eroding and removing the soil
Poison baits are laid to kill wildlife in logging and farming areas
Fertiliser, plastics, drugs and pesticides leach into the waterways and out to sea
Burning wood, peat and coal releases carbon dioxide
The land creates its own micro climates
The effects of human efforts to maximise primary industry profits at the expense of the environment is not new. Civilisations have come and gone mainly because they became unsustainable, due to lack of food and water, with overpopulation soon becoming no population in that area. Humans have also affected the natural cycle of biological systems to the point of extinction and have introduced new species to decimate the land further. We create and change ‘tipping points’ (physical, biological, chemical, natural) – the points of no-return to previous states, no matter what effort we apply. Too little, too late for the majority of people. We are at the mercy of politicians and multi-national corporations who plan short-term, to maximise their returns. Their success is our global failure.
Academics and scientists who write countless specialised research papers on these very topics are muted into silence to protect their careers and reputations. The tobacco industry failed our present civilisation with products which destroyed individual lives directly and others indirectly by passive smoke. The legal and scientific information which was manipulated and selectively used to destroy many court battles, allowed the tobacco companies power and wealth to take precedence over the truth. The same pattern of illusion and deception allows other companies to steal the mineral wealth of a country, create pollution, enslave the poor and avoid paying tax.
However, we are all responsible for the global climate emergency. We buy the goods from these companies and use their energy to power our homes and workplaces. We also vote. We vote for comfort ahead of practical responsibility.
Ancient civilisations failed because of the actions and decisions taken by those in charge when confronted by their own failures and natural disasters. In every continent even a child can see the evidence. We don’t need more PhDs on the subject. Where are these academics – the economists, scientists and sociology experts- who advise and steer their governments towards social responsibility?
Deserts, bare hillsides, barren land and the fossilised remains of the flora and fauna that used to live there is evident to every primary school child. Increasing mental illness and the social decline in face-to-face communication raises more questions about how we are ‘surviving’ our lifestyles. In each case, social and environmental factors combined with natural disasters created unique area “Tipping Points”. We have reached the point of no return and the sixth mass extinction is happening now. Insects populations are declining. Bees are dying. As are the trees – those that are not cut down or burnt in wildfires.
Many early civilisations practised sound agricultural methods, like leaving one field fallow to recover for a year, rotating crops for optimal return. Farming was for local markets and in such quantity that ensured no waste. They respected the earth and worshipped the natural cycles of life and death.
They did not dump produce into the ground to protect a market price. Having a surplus stored away for lean years and securing a diverse genetic base for crops and animals was sound management.
Of course, they were not responsible for the meteor strikes, volcanic eruptions, earthquakes, pandemics and the evolution of biological systems (life’s survival mechanism) that controls living populations by chance events and complex algorithms that we call ‘laws of nature’. However, the actions of ‘modern humans’ are enacting damage of a lesser magnitude but equally devastating – in a short time. Damage that could have been avoided based on historical evidence alone.
Our industrial revolution was the start of business greed and credit consumerism and pollution on a grand scale – especially by plastics, oil, radiation, pesticides, hormones, sewage, background radiation, drug effluent and the greenhouse gasses – carbon dioxide, methane and other chemicals.
Historical evidence shows that the carbon dioxide in the atmosphere did not start ramping up until our industrial revolution – where we won the war by using up resources and nature lost out. During the last 400 years, humans introduced horses, birds, camels, bees, rabbits, deer and a host of other “useful” animals into new environments without a second thought. The new arrivals competed for survival over the native species, changing their habitats and food availability.
We knew this would happen. We have always known. Our greed for land, produce, minerals, oil and potable water, put an end to many species. Like the koala of today –nearly extinct because of the early fur trade and now displaced from their habitat, burnt by fires and bull-dozed into the ground. All at the same time as others are trying desperately to protect them. Surely, a few good forest areas with their favourite eucalypt trees is not too much to ask for in 100 years – for an icon of Australia’s fauna.
Then we realised our mistakes and tried to kill off the introduced animals in many cruel ways. We tried to stop the spread of rabbits by introducing a grotesque disease to kill them. Scientists brought the caned toad to Australia, where we cull (murder) camels, kangaroos, brumbies (horses), wombats, foxes, eagles and others by poisoning them or shooting them from helicopters. Many are only wounded and die slowly, in pain. We also poison our land to stop wildlife returning to cleared land.
Now we have G.E. (genetically engineered) products with which to meddle in nature’s processes. G.E. works well to increase yields (temporarily) and empowers its patent holders.
Apart from modifying gene structure, G.E. also limits diversity and causes the poor farmer to keep buying seed stock from the supplier – because the new plants are designed to be infertile. You may be surprised to know that your own genes are patented by certain pharmaceutical companies.
Enough about farming practices . . . most farmers are caring and respectful when it comes to farm practices. Bumper years are quietly enjoyed by reinvesting in stock and machinery, increasing the value of the farm, whilst drought, floods, fires and pestilence ensure that the community is obliged to bail them out (insurance, donations, government), even if their farms are no longer commercially viable.
Male chicks are thrown into blending machines because they don’t lay eggs (surprise). Dairy stock animals are only selected for milking and breeding. Race horses and racing greyhounds are despatched cruelly if they are no longer competitive. We send live cattle and sheep across rough seas in hot conditions because the customer wants to kill them fresh for market. We over-fish the seas with huge nets and discard other marine life like garbage, left dead or dying, back into the sea. Middlemen (and middle women) make their money by distributing produce to the consumer, leveraging both sides of their business equation to maximise their profits.
If you take off your consumer glasses and open your eyes, it is obvious that human commerce takes as much as possible from the Earth – only now we take much more than is available. We are in debit and insolvent. We are greedy and look to take other people’s resources – sometimes by force.
Our population is near to 8 billion and our civilisation is now one big community, regardless of political or religious boundaries. We have moved on from the simple farming and logging of land. By inventing technology to power machines and enabling the instant computation and distribution of information to our world, we have added more risk and complexity into the survival equation. Life is easier for some that can afford the technology. Homelessness, poverty and the great wealth divide is on the increase. People can no longer cope. They are rebelling against the controlling powers of politics and multinationals who know no border. Ordinary people are rising up to confront the power brokers – as in Arab countries and South America, with the wave of protests growing around the world. People are waking up to how they have lost control of their lives.
Global climate change and overpopulation are the biggest risks facing us today (oh, and the threat of a global nuclear war and pandemics). We will cope with all of this, as per usual, taking from the poor – but the world will never be the same. Tomorrows children will accept the new “normal” and read about how life was so rich and diverse and full of hope. It is as if humans have outlived their welcome and the algorithms for balance and diversity are fighting back.
We see evidence of global climate change in the annular rings of trees, core samples taken from deep ice and the fossilised remains that have been unearthed from history-telling rock formations and ancient bogs. They form the baseline for measuring the changes to the environment in the last 200 years.
Modern life is reliant on the energy companies, factories, mining companies and the burning of fossil fuels (industry, vehicles, power stations)- all darlings of the stock market which trades (to their own chosen tribe first) in nothing, for no work and for no benefit to society except share-holders.
With the advent of solar power, wind power, tidal power and hydro power, we are at last seeing the end of the internal combustion engine in Western society. If Tesla had not been silenced more than 100 years ago, we could have had electric cars then and a better, cheaper power system. As the West attempts to cut down on pollution, the 3rd World countries are playing catch-up with huge populations and huge appetites for power using fossil fuels. The foreseeable future indicates that carbon dioxide emissions will keep increasing. Food and water shortages will cause conflict. The ice is melting and the oceans are getting warmer. Our greed for growth and profit insatiable.
When do we get serious?
When do we elect smart governments and business leaders?
Where are our academics who have studied these problems and supposedly advise governments and industry?
When do we start caring for future generations?
Meanwhile, nature continues to aggressively seek to maintain an equilibrium, with her built-in algorithms and timeless sense of purpose. That is our disadvantage – we don’t have the time to argue with nature.
Stefan A Nicholson (Tasmania) 